Sales & Returns
Local Pick-Up
Local pick up in Chicago is available. Select Local Pick-Up during check out and you will receive an email to schedule your pickup time.
International
Currently shipping to US only. Hopefully expanding to Canada soon.
Refunds & Cancellations
All sales are final.
You may cancel your order at no additional cost as long as it hasn't shipped yet.
Damaged Items
If your items arrive damaged, please take a photo of how they arrived for an insurance claim. Send the photos to me via email and I will begin the claims process.
USPS Proof of Damage Requirements
- Photos that clearly show the extent of damage will help with your case. For damaged claims, you’ll also need to provide an estimate of the repair costs from a reputable dealer.
- Save the original packaging and everything in the package until your claim is settled.
- Do not throw out damaged items, even after you photograph them.
- Do not reship items that were not damaged. Save them with the damaged items.
- You may be asked to take the entire package to your local Post Office™ facility for inspection.